The Odyssey Apartments by Propr

Good
Traveller Type: Business Traveler

Wonderful
Traveller Type:

Poor
Traveller Type:
  : Location is very good, security and safety on point and nice swimming pool.
  : I paid and booked a property with an aircon because it is summer. Air-condition is broken, no prior mention of it. When reported aircon is not working, reply was sorry aircon broken unrepairible will give me 5 % refund, did not even get that. Was the warmest I every experience Cape Town. Did not sleep, and not even fans supplied to accommodate us. Property degraded very bad in one years time. Burn marks on carpet, curtains hanging of rails, and lots of small stuff. Could not exit property on our own because the remote did not work. We were told to check in 15:30 half an hour later than we supposed to, got stuck in traffic and got at property after 16:00 and clearners was still in room. My worst stay ever at an accommodation, and I almost paid R17000. What a waist of money. The heat was killing us.

Good
Traveller Type: Traveling as Couple

Very Poor
Traveller Type: Family with Young Children
  : Location is the only thing we had going in our favour during our stay here.
  : A deplorable disregard for guests!! Property Managers Propr displayed a horrendous lack of pride & care in hosting us as guests when they presented the unit we rented for our Dec holiday. We walked in to drapes that were hanging off the rails and would not close, an AC in total malfunction, kitchen cupboard hinges broken and carpets threadbare with scorching damages. They even had the audacity to send in electrical contractors to undertake major maintenance work during the guests paid time while staying there! It was sweltering hot with morning sun searing in by 6am, and no protection from the heat. The sliding doors sticking in the rails, could not be opened on the evenings with gale force winds rocking the 8th floor unpleasant sweltering sleep - an absolute disaster and Not an enjoyable or relaxing holiday by any stretch!And made all the worse by the utter disregard and sketchy responses given by their team. The faulty AC was an existing issue- as indicated by their Checkin Manager Prince - before they rented it to us and took full payment upfront. This reeks of scammers and I would recommend NOT to book them. It beggars belief that they were unaware of the terribly neglected shoddy state of this unit before checking us in (1. their exit cleaners would have notified about the curtains and 2. That they didnt offer an alternate room or even bring over a fan in the suffocating heat! )

Very Poor
Traveller Type: Family with Young Children
  : Nothing
  : The place was filthy and dirty,pillows and bedsheets had stains ,carpets had holes, curtains were filthy ,Never seen such a filthy place